Looney Tunes Terms and Conditions
BOOKING TERMS AND CONDITIONS
The Below applies to all services and items supplied by Looney Tunes
This Contract (as defined below) sets out the terms and conditions under which we will provide the Services to you.
By “you” or “your” we mean the “Client” as defined in the booking form.
By “us” “the dj” and “we” we mean Looney Tunes.
Meaning of Terms
In this Contract (unless the Contract otherwise requires), the following words shall have the following meanings:
Booking – means the request and confirmation of the Service.
Booking Contract – means the Booking Contract between the client and Looney Tunes, This can be made up various ways, such as via email, messages (via messages/whats app or facebook etc).
Client – means any natural person, corporate or unincorporated body (whether or not having separate legal personality) contracting for the use of the Service or items from Looney Tunes.
Commencement Date – The Contract shall come into effect upon receipt of booking fee by Looney Tunes, or on the first date on which Looney Tunes provides the Service, whichever is the earlier.
Conditions – means these terms and conditions, as amended from time to time by Looney Tunes.
Contract – means these Conditions and the Booking Contract.
Event – means the occasion for which the Service is required.
Price – means the price specified in the Booking Contract.
Service – means the services as provided/arranged by Looney Tunes as set out in the Booking Contract.
- In All Contract the following rules apply:
- a) a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under the statute or statutory provision, as amended or re-enacted;
- b) any phrase introduced by the terms “including”, “include”, “in particular” or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms;
- c) a reference to “writing” or “written” includes faxes and emails, messages (by various forms)
Booking
- The Booking constitutes an offer by the Client to purchase the Service in accordance with these Conditions. The Client shall ensure that the terms and specifications in the Booking are complete and accurate. By the Client Paying the Booking fee, it is assumed that they accept the terms and conditions.
- For the avoidance of doubt, the Client’s standard terms and conditions (if any) attached to, enclosed with, or referred to in the Booking shall not govern the Contract and these Conditions shall prevail over any other conditions previously published by Looney Tunes in respect of the Service and these Conditions apply to the Contract to the exclusion of any other terms that the Client seeks to impose or incorporate or which are implied by trade, custom, practice or course of dealing.
- The Contract shall come into effect upon receipt of booking fee by Looney Tunes, or on the first date on which Looney Tunes provides the Service, whichever is the earlier. Notwithstanding the foregoing, Looney Tunes reserves the right to refuse to supply the Service until such time as it has received a signed contract from the Client, or booking fee.
Service
- Looney Tunes shall use reasonable endeavours to supply the Service from the Commencement Date and times.
- Looney Tunes will use our reasonable endeavours to ensure that the DJ delivers a performance that is to the best of his/her ability, and reflects the likeness of the ‘DJ’ show. Various climates, venues, and venue décor, can enhance or de enhance some images which may have been seen or shown, such as pictures of previous set up images, and packages required.
iii. The DJ will make every reasonable effort to – ensure that his/her performance is to the required standard, adhere to the client’s reasonable wishes, be polite and courteous to the Client, your guests and all venue staff and contractors.
iiii. With respect to music requests and playlists, the DJ will make every reasonable endeavour to play every song requested where possible throughout our performance. In the rare instance this is not achieved there will be no monetary recompence to the client.
iiiii. In the unlikely event of Looney Tunes being unable to appear for any reason, we reserve the right to fulfil its obligations by arranging for a suitable alternative to appear in its place so that the function can proceed. Where practicable the client will be notified in due course.
- The Service shall be directed by Looney Tunes.
- Looney Tunes reserves the right to make changes to the Service which are necessary to comply with any applicable laws or safety requirements. Looney Tunes will notify the Client of any changes to the Service.
- Looney Tunes will provide administrative assistance with the management of the services booked.
- Any “Gifted” or “Free” Items or services have £0.00 value and do not form part of our contract, and can be withdrawn at any time.
Client’s obligations
- The Client shall:
- a) co-operate with Looney Tunes in all matters relating to the Service;
- b) provide, in a timely manner, such data and other information as Looney Tunes may require for the provision of the Service, and ensure that it is accurate in all material aspects; Any variation in contract, must be agreed prior to attendance, which also may require additional costs.
Charges
- In consideration of the provision of the Service, the Client hereby agrees to pay the Price to Looney Tunes, with any third party fees.
- Looney Tunes has the right to adjust the Price in the case that any additional services are requested by the Client after the Commencement Date, including but not limited to an increase in Services.
- Written notification of any Price changes will be made by Looney Tunes to the Client as soon as possible.
Additional Charges and Payments to Third Parties
- The Price is a service and management charge inclusive of reasonable expenses properly incurred by Looney Tunes in connection with the Service.
- Looney Tunes shall obtain the Client’s written approval before incurring any expenses, material or services exceeding an amount specified by the Client and included in the Booking Contract.
- If Looney Tunes requires to sub-contract the provision of any part of the Service, it shall issue a written confirmation to the Client for the Client’s approval and Looney Tunes shall have the right, acting as an agent of the Client, to bind the Client contractually to all approved sub-contractors.
- Where Looney Tunes is acting as an agent in relation to the provision of the Service, it will not be liable to any third-party suppliers for payment.
- Any expenses incurred under this agreement shall be invoiced by Looney Tunes.
- Notwithstanding the terms, Looney Tunes can make payments to third party suppliers and/or sub-contractors on behalf of the Client. Looney Tunes can, at its sole discretion, set off the Revenue against any payments made by it to third parties. In the event that the Revenue actually received by Looney Tunes does not exceed the sums paid by it to third parties, Looney Tunes shall invoice the client for any sums not covered in the original contract provided agreed in advance.
- If for any reason, the Event is cancelled or postponed, the Client shall be liable for all payments made or due to third parties under the terms of this Contract and shall indemnify Looney Tunes in relation to the same, provided that Looney Tunes uses reasonable endeavours to mitigate any such costs, Please see Cancellation Terms and Conditions.
Looney Tunes Terms and Conditions
Fees, Bookings, Balance payments, Complaints and Cancellations
If you don’t understand anything or if you’d like clarification about something within them, please contact us for a chat.
PLEASE DO NOT BOOK With Looney Tunes Unless you agree to be bound by these Terms and conditions in full.
- All hirers are subject to a Booking fee which is required when Booking, which is non-refundable.
- Full payment is required to be paid and cleared prior to your event start.
2a. If event date is within 14 days of the Booking date, Then 100% payment must be made.
3.If payment is not made prior to your event, Looney Tunes will not be held liable for not turning up at hirers event.
- All prices are valid for 7 days, however are subject to change without any prior notice. Unless Booking Fee is paid, and the price is locked, and there is no changes in contract.
- The Company is unable to offer any credit facilities, so all remaining balances must be paid in full before the event start. Any remaining balances may result in court action to recover any monies due and interest charged at 8% above the bank of England current rate.
- An administration fee of £40.00 will be added to the outstanding balance, for debts up to £999.99, £70.00 for debts up to £9,999.99, and each request for payment will be charged at £5.
- Payments can be made in Cash, Via Bank Transfer, Paypal, and Card payments accepted.
Booking for outdoor events
Please ensure you have an alternative plan, In case of Inclement weather.
Inclement weather = Any form of weather conditions that will breach any H&S, or cause damage to equipment and injury.
In the event of inclement weather, the hirer is responsible for the full cost of enquiry whether the enquiry takes place or not. Looney Tunes staff will wait until the weather is suitable, to set up or if rain carries on and the ground is too wet to set up on. Looney Tunes have the right to refuse set up on the grounds of electrical and unsafe items.
If we attend site, and weather Increment weather Forecast is to continue during the times of hire, and therefore in any event the items cannot be erected, then Looney Tunes Staff reserve the right, to leave site, with full payment if no alternative can be sourced or arranged, within the Booking dates and Times.
Booking Fee, Date Transfer or Venue change
If for whatever reason you need to change your date and wish to transfer your Booking fee to an alternative date, (provided date, or items are available) an admin cost may be applied for this.
After Bookings are confirmed and there is any change to venue or times (If available by Looney Tunes).
Additional fees may be charged, due to access changes, and or admin fees, this will be discussed at time of change.
Complaints and Problems
In the unlikely event that you are unhappy with any aspect of our equipment or services provided then please make your delivery team aware and do not sign for any of the equipment until you are happy with the resolution offered by the company. When signing for equipment you are signing to confirm that you are happy with the equipment, location and service and that everything has been left in full working order and is fit for purpose. Any claim made after will not be accepted nor any refund offered.
If you have any problems during the event or are unhappy in any way you must report this ASAP via staff on site, phone, in writing, via email in order for us to try and put this right. Any claims made after the hire period will not be accepted.
Any damages or faults found to the equipment on receipt of the goods must be reported within 1 hour of receipt by staff on site, phone, in writing, via email in order for us to try and put this right, failure to do so will accept that you have continued using the product and have accepted the condition of the equipment is fit for purpose.
Cancellation
Under UK law in general, a client has the right to cancel an order, service or product within 14 days of placing an Booking. However, due to the nature of our business, the hire of our products and services are exempt under the exemption of leisure service activities on specific dates. The exemptions helps protect traders with limited capacity per date and are limited in ability to resell or fill the capacity should the client change their mind. This cover includes but is not limited to performance tickets, car hire, wedding venues etc. Traders may also be able to offer the ability to cancel but at Looney Tunes in the case of hiring specific products, goods or service on a specific date we do not accept cancellations.
The Above is a right we reserve, However we are a Family Run Company, and try our best to accommodate all customers/clients.
This applies to all Goods / Services supplied by or Via Looney Tunes, such as Sub Contractors (where Used).
The Client/customer may cancel the agreement at any time by doing so in writing to the Looney Tunes. In the event of the Client/customer or the Venue wishing to cancel the Performance for any reason other than Act of God or Natural Disaster a late cancellation fee will apply as follows:
Bookings cancelled within:
- 60 days of the Performance Date 50% of value of the Overall Booking Price
- 45 days of the Performance Date 75% of value of the Overall Booking Price
- 30 days of the Performance Date 100% of value of the Overall Booking Price
In the event of the Looney Tunes having to cancel, for whatever reason, Looney Tunes reserves the right to substitute another mobile disco or items of comparable or better quality, or items and Looney Tunes will pay any additional costs. The Client will be notified of any such replacement as soon as possible and be given the opportunity to cancel the agreement in which event all monies paid will be refunded. Or Pro rata if certain items of a package can be substituted.
Also if payments have been made in installments, which are in excess of the booking fee, these may not be returned, if they are refunded an admin fee can be applied, on the return. In accordance with the cancellation costs above. (These payments can be used towards cancellation costs, as stated above)
Cancellation/reduction
By Looney Tunes Disco:
- Looney Tunes Disco reserves the right to cancel the Service (or any part thereof) if:
- a) the Client breaches any of Its duties or obligations under the Contract.
- b) in the opinion of Looney Tunes Disco, the Client has requested a significant change of the Contract or Service; including but not limited change of venue or additional services;
- c) an administrator is appointed to the Client or in the event of the liquidation or receivership of the Client;
- d) Looney Tunes Disco is not satisfied with the Client’s credit status;
- e) In the opinion of Looney Tunes Disco, the Event might prejudice the reputation of Looney Tunes Disco.
- f) Looney Tunes Disco is requested to cancel the Event by order of any government or other public authority.
The Booking will be considered ‘cancelled’ by Looney Tunes Disco when a Client, by written notification to the event manager, cancels or postpones the entire Booking.
In the event of termination of the Contract for any reason, Looney Tunes Disco shall have the right to impose a cancellation charge which shall be calculated as below.
In the event of cancellation, Looney Tunes Disco shall have the right to impose a cancellation charge which shall be calculated as detailed below:
- a) if cancelled 180-120 days prior to the first day of the Event, the cancellation charge shall be 10% of the Price;
- b) if cancelled 120-90 days prior to the first day of the Event, the cancellation charge shall be 25% of the Price;
- c) if cancelled 90-60 days prior to the first day of the Event, the cancellation charge shall be 50% of the Price;
- d) if cancelled 60-30 days prior to the first day of the Event, the cancellation charge shall be 75% of the Price; and
- e) if cancelled less than 30 days prior to the first day of the Event, the cancellation charge shall be 100% of the Price.
The limit of indemnity for Looney Tunes is the maximum paid for a booking, (if this has been paid) or the Booking Fee. Under No circumstances Looney Tunes will not be held responsible for more than has been paid.
On termination of this Contract for any reason, the Client shall immediately pay to Looney Tunes cancellation charges as above.